Frequently Asked Questions

Answered for quick & easy reference

What are your payment terms?

Out of hospital accounts must be settled directly after the consultation, so please be prepared to pay after your consultation. In hospital accounts may require a pre-authorisation on card and must be settled strictly within 30 days of the procedure date.

What do I have to do before a procedure in hospital?

You have to get authorisation from your medical aid for the procedure so that your medical aid will re-imburse you when you submit the claim to them.

Phone Vergelegen Medi-Clinic and book a bed, if you will be delivering, you will also receive a baby pack. You can phone the hospital to find out what will be included in the pack.

You have to discuss all fees related to the other healthcare professionals’ involved in the treatment plan (e.g. anaesthetist charges, pediatrician charges, physiotherapy, pathology laboratory tests, x-rays, scans) directly with them.

Please don’t eat or drink for at least 6 hours prior to your procedure, if you have to take medicine you can do so with a small amount of water.

The practice will book the theatre time-slot, so you don’t have to do that.

Do you have numbers for other service providers?

For example an anaesthetist or paediatrician…

Do you submit accounts to medical aids?

Unfortunately we do not submit accounts to medical aids. Please pay the practice directly and then claim back from your medical aid.

Do you offer any discount?

There is an early payment discount for IN HOSPITAL accounts. If your IN HOSPITAL account is settled in full within 7 DAYS of the procedure date, a 10% discount may be applied.

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2G Arun Place in Somerset West

Tel: 021-852-6889

Tel: 021-852-6859 (Backup phone line)

Fax: 0866-166-702

Vergelegen Medi-Clinic number: 021-850-9000

2G Arun Place (Next to Vergelegen Medi-Clinic), Sir Lowry’s Pass Road, Somerset West, 7130

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